General Terms & Conditions

Reservations
   Reservations are accepted by phone, fax or e-mail. Reservation could be confirmed for requested classifications (i.e. midsize, economy, etc.), not for specific vehicle models. However, every effort will be made to meet customer's specific requirements. A valid personal passport, international driving license and credit card of major system are required to rent a vehicle from Hertz in Armenia.

Rental Period 
   The minimum vehicle rental period is 24 hours. There is no maximum limit for vehicle rental. The 24-hour Rental Day begins from the moment the vehicle is picked up by the customer. In case the customer's daily rental period is exceeded for more than one hour, another full day will be charged. Chauffeur-drive service could be paid on hourly bases.

Rental Rates
   All Rental Rates include vehicle maintenance for the entire rental period (excluding car wash and refuelling expenses) and Third Party Liability Insurance with coverage up to US$50.000 per occurrence. Rental Rates may also include additional services and/or taxes.

Driving Restrictions
   Driving outside Armenia is allowed only upon the prior written permission by authorized Hertz personnel only. Such permission must be stated in Rental Agreement.

Rental Qualifications
   All drivers must be at least 25 years of age with a minimum of one year driving experience. An additional driver may be authorized by Hertz Personnel for an additional fee of US$5 per day, but not more than US$30 for the entire rental period per each driver. However, in case the rented vehicle is driven by an additional driver, the Renter remains responsible for all rental related expenses. Any Renter under the influence of alcohol or drugs cannot be authorized for vehicle rental.

Method of Payment
   Hertz Armenia accepts all major credit cards as a method of payment for the Rental: AMEX, VISA, Diners Club, Eurocard/Mastercard and JCB. A minimum deposit is authorized on the Renter's account to guarantee payment. Payments are made in AMD (Armenian Drams) at the official exchange rate of the Central Bank of Armenia on the next working day following the vehicle return.

Collision Damage Waiver (CDW), Super Collision Damage Waiver (SCDW) and Theft Protection (TP)  
   By purchasing this optional service (if not already included in tariff) the Renter significantly limits his/her financial responsibility for damage, loss or theft of the rented vehicle. The Renter could be fully released from responsibility in case of collision/damage of the vehicle if the Renter accepts SCDW (Super Collision Damage Waiver). This is not insurance. In case this service declined (if not included in the Tariff) the Renter becomes fully responsible for any damage to the vehicle, irrespectively of who was at fault, including total cost of repair or replacement of the vehicle (or its parts) in case of theft or total loss as the result of an accident. The cost of repair or replacement includes the cost of spare parts, work, and loss of use, towing, storage and administration charges.

Collection and Delivery
   Delivery of the vehicle must be requested in advance. For vehicle delivery the Renter must provide his credit card type, number and expiration date at the time of reservation. The collection of rental vehicle after working hours or beyond the authorized location must be arranged at leased 24 hours in advance. At time of reservation the Renter must specify the place of delivery/collection (hotel, office, etc.), street address and telephone number. The following delivery/collection charges are applicable in addition to Hertz's standard fees:

Pickup/return at Hertz location after normal business hours- US$10
Delivery/collection within city limits during business hours- US$10
Delivery/collection within city limits after business hours- US$20
Delivery/collection beyond city limits- additional US$0.25 per km.

No-Show Fee
   The No-Show fee is applicable if the rental vehicle is to be delivered/collected or picked up/returned outside of normal business hours or outside of location only, and if the Renter has not cancelled the said reservation advance. The following charges apply:
No show fee with delivery/collection within city limits- US$50
Beyond city limits- additional US$0.50 per km.

Airport Service Charge
   An additional fee of US$40 per rental period, applies for rentals starting at airport location. In this case, no delivery/collection charges shall apply.

Refuelling
   All vehicles are provided to the Renter with the full tank of gasoline and are to be returned full. In case the vehicle is returned with less than a full tank of gasoline a refuelling service charge of US$1.49 per litre shall apply. This charge is not sale of fuel.

Taxes
   All above mentioned rates and fees are inclusive of taxes.

Cars Fleet
VAZ 2107 (Lada)
Nissan Sunny
Mitsubishi Pajero
Nissan Pathfinder
Mitsubishi Lanser
VAZ 21214 (Lada Niva)
Hyundai H 1

Rates (in AMD)